Logical Solutions Security Policy

Updated: May 15, 2018

Logical Solutions Ltd. is committed to protecting your privacy when using our services . This Privacy Policy covers the privacy practices that apply when Clients use the Service..

This policy outlines our privacy practices and how we collect and use the Personal Data you provide through the Service. As used in this Service Privacy Policy, ”Personal Data“ means any information that can be used to individually identify a person, or business, and may include, but is not limited to, name, email address, postal or other physical address, title, and other personally identifiable information.

This policy may be updated from time to time for reasons such as operational practices or regulatory changes.

Collection of your Personal Data

We collect the following categories of Personal Data about you when you use our services:

  • Name, email address, and if your registration includes call out dialing, your phone number, directory extension, and direct line
  • Business name and details
  • Passwords
  • Name of your employer, or the Business we provide services for.
  • Location based information
  • We generally record all phone calls to and from our office
  • We record information about your usage of the Service, or tickets logged, including actions taken, date and time, frequency, duration, quantity, quality, network information etc.

We collect and/or process your Personal Data in connection with the below activities related to the Service:

  • Account registration
  • Use of certain Service features
  • Improvement of the Service
  • Requesting service and support for the Service
  • To optimize your connection to our data centre
  • To manage all areas of service as requested by you (the client)

We collect your personal data to:

  • To provide you with Service
  • To make improvements to the Service and provide you with details of this when applicable
  • To prevent or address service or technical problems
  • To provide support and assistance for the Service
  • To diagnose issues you may be having with the service
  • To respond to Customer support requests
  • To meet contract or legal obligations

Choice

You can choose whether to provide Personal Data to Logical Solutions Ltd., but Logical Solutions Ltd. will be unable to provide you with any services..

Sharing your Personal Data

We do not sell or rent your Personal Data to third parties for marketing..

Security of your Personal Data

Logical Solutions Ltd. is committed to protecting the Personal Data you share with us. We utilize a combination of industry-standard security technologies, procedures, and organizational measures to help protect your Personal Data from unauthorized access, use or disclosure.

We recommend you to take every precaution in protecting your Personal Data when you are on the Internet. For example, change your passwords often, use a combination of letters and numbers when creating passwords, and make sure you use a secure browser.

If you have any questions about the security of your Personal Data, you can contact us at helpdesk@logicalsolutions.co.nz

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at Helpdesk@logicalsolutions.co.nz, or 079292200, or PO Box 12344, Chartwell, Hamilton.

Contact Us

For any further information on this please contact us at Helpdesk@logicalsolutions.co.nz, or 079292200, or PO Box 12344, Chartwell, Hamilton.

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