One of the most common complaints we hear about VoIP is voice quality. This is because we have all talked to someone on a "low quality" VoIP solution. At Logical Solutions, as we have been installing VoIP now for a number of years, we know how to avoid and detect very quickly what causes quality problems.

Many of our competitors ask how we can achieve such good quality from our installations, in all honesty there is no "silver bullet" Experience enables us to know what equipment works well, and to be able to set real expectations with our customers. We also have an extensive testing scheme that we carry out in house before recommending products to customers.

For example many VoIP installers think all VoIP handsets are created equal. We know from our testing results, handsets vary a huge amount. We have a number of brands of handset that we use depending on the situation that they are going into.

Putting all the above into perspective, the point we are trying to make is that when it comes to VoIP, nothing matches experience and testing. At Logical Solutions we work with the best, having on staff, a member of the original team who was involved in actually writing Asterisk & Trixbox. He is our final line of support and is based in the USA.

This gives us a huge advantage over our competitors and should give you, the customer piece of mind that the level of support we can offer with your VoIP installation is second to none.