At Logical Solutions the helpdesk is the cornerstone of the service we offer our clients.  We have invested heavily in technology to enable us to offer many forms of support and service level agreements.

Logging a job with our service desk has been made as simple as possible with three different options available.

1. Send us an email with your name and best contact details and a clear description of the problem: This e-mail address is being protected from spambots. You need JavaScript enabled to view it

2. Login to our self service portal.  If you do not have an account send the first job as an email (as above) and our system will automatically create you a login, and send you back the details.  To use our self service portal, simply use a web browser and go to: 

http://helpdesk.logicalsolutions.co.nz/hdaccess/

3. Phone our helpdesk on our toll free number and log: 0800 895200

To download full Helpdesk instructions, please click on the link on this menu option (Helpdesk) "Call Logging Document".

If you are aked by our helpdek to "Video Share", please click on the below link.

Video Sharing