VoIP stands for Voice over Internet Protocol, which is a technology that allows voice communication over the internet. Instead of using traditional telephone lines, VoIP enables users to make and receive calls using their internet connection.

VoIP works by converting analog voice signals into digital data packets that are transmitted over the internet. The packets are then reassembled into a voice signal on the receiving end, allowing users to communicate in real-time.

VoIP offers a number of benefits over traditional phone systems, including lower costs, greater flexibility, and advanced features like video conferencing, screen sharing, and call recording. VoIP is also highly scalable, making it a popular choice for businesses of all sizes.